However, the modification won’t go into effect right away. “We'll soon stop penalizing riders who enter a station and don't ride BART, especially when it's due to BART delays,” Saltzman wrote on Twitter. Last week, Saltzman announced that BART had approved her proposal to launch a 30-minute grace period for BART passengers so they wouldn’t be charged the fee. But a solution could soon be on the horizon. Saltzman and fellow BART board Vice President Janice Li have been working to resolve the issue for years and felt even more urgency to address it in recent months amid major station delays and the postponement of the new Clipper system, Clipper 2.0. Then how do you figure out what to do? This is why it’s better to make it automatic.” You can go to the station agent and get a refund, but most people don’t know about that, or maybe the station isn’t staffed for whatever reason … an agent is helping another rider at a ticket booth or they’re on break. “Some people do know about the charge, but didn’t know there was a way to avoid it. “There’s been a lot of frustration surrounding this,” BART Board of Directors President Rebecca Saltzman told SFGATE. BART also found in its 2022 fiscal year ridership data that approximately 80% of people who paid the $6.40 excursion fare exited the station within 30 minutes of entering, totaling $1.3 million in unnecessary charges. Today, those commutes account for just 1% of all BART trips, according to an executive decision document the transit agency shared with SFGATE. The fee was introduced at BART in the 1970s with the intention of preventing some forms of fare evasion and establishing a set cost for tourists and transit fans who wanted to take BART without a specific destination in mind.
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